Features Built for Busy Business Owners
Everything you need to manage Google reviews without touching a dashboard.
AI Reply Generation
Every review gets a professional, on-brand reply crafted by GPT-4o-mini. The AI considers review sentiment, star rating, and your business context to write replies that feel human and helpful.
- Sentiment-aware responses
- Customizable tone of voice
- Handles positive and negative reviews
- Learns from your edits over time
WhatsApp & SMS Notifications
No dashboards, no apps to install. When a new review arrives, you get a WhatsApp message (or SMS) with the review text and the suggested reply. Everything happens in the apps already on your phone.
- WhatsApp Business API integration
- SMS fallback for US & Canada
- Instant delivery
- No app downloads required
One-Tap Approval
Each notification includes quick-action buttons. Tap 'Approve' to post the reply instantly, 'Edit' to make changes, or 'Skip' to ignore. The entire workflow takes under five seconds.
- Approve with a single tap
- Edit inline before posting
- Skip reviews you want to ignore
- Works from lock screen notifications
Multi-Language Support
OneTapReply detects the language of each review and generates the reply in the same language. Serve international customers without needing translators or multilingual staff.
- Automatic language detection
- Replies in 50+ languages
- Maintains natural fluency
- No manual translation needed
Dashboard & Analytics
Track your review response rate, average reply time, and review sentiment over time. See which locations need attention and how your ratings are trending.
- Response rate tracking
- Sentiment analysis
- Reply time metrics
- Location comparison views
Multi-Location Management
Managing multiple Google Business Profiles? Connect them all to a single OneTapReply account. Get notifications for every location and enjoy volume discounts as you scale.
- Unlimited locations
- Per-location notification routing
- Volume pricing discounts
- Centralized dashboard